Welcome to Guangzhou Puhua environmental equipment Co. Ltd. official website!
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Sales and technical consultation

Guangdong area Mr.YIN

188-5129-7757

The yuexi area Mr.XIAO

189-8618-3456

East China and north area Mr.ZHU

188-9846-0808

Central China and the western area Mr.JIANG

188-1915-3018

GZ HQ:020-34567-118

FAX:020-34567-078

EMAIL:info@purehua.com

ADDRESS:

1638 Xingye Avenue, Nancun Town, Panyu District, Guangzhou

After sales service

Location:Home > About us

After sales service

Product quality assurance

          The equipment sold by our company enjoys one year free warranty for the whole machine (except man-made damage, force majeure factors and wearing parts), and lifetime maintenance guarantee.

   The starting time of the company's product quality guarantee period is calculated from the date when the product reaches the user (subject to the product sales transfer record). Warranty period, such as product

   Quality problems need to be repaired or product parts need to be replaced. The company will provide free repair and replacement parts services on site, users do not need to pay me

   Maintenance and replacement parts costs. After the warranty period, our company implements a lifetime maintenance guarantee on the products sold.


2. Knowledge training

          Our professional and technical personnel arrived at the scene to provide customers with relevant equipment training.


3. 24/7 service

         Our company's maintenance service provides a round-the-clock response service, that is, there is a failure during the warranty period of the equipment sold by our company. After receiving the customer's notification, our company,

   Send technical and maintenance personnel to the site for maintenance and treatment to ensure that the user works normally until the equipment failure is completely eliminated.


4. 24 hours service consultation

         The company provides a 7 × 24-hour service hotline, with professional and technical personnel to answer user questions.

 

5. Product quality tracking return visit service

         From the date of the sale of our products, the company implements regular product quality follow-up visits to the products purchased by users, and the company dispatches technical and maintenance services.

  Maintenance personnel regularly visit the site to provide users with free product maintenance (including equipment maintenance, equipment maintenance, internal cleaning of the machine).

  The provided questions provide answers to solve the problems encountered by users in the process of using the equipment in real time.

  Communication and exchanges, to prevent equipment failures, early detection of equipment problems and early elimination, to ensure the normal operation of user equipment.


Guangzhou Puhua environmental equipment Co. Ltd. © Copyright 2018
Technical support:ChaungLi
Hotline:020-34567118    Address:No. 1638, Xingye Avenue, South Village, Panyu District, Guangzhou